Privacy & Cookies Policy

1. Introduction & Overview

logos.ai ("Company", "we", "us", or "our") respects your personal integrity and is committed to protecting the privacy of our visitors, clients, and partners.

This Privacy & Cookies Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit creative briefs, book advertising/promotional slots across our social media platforms, or interact with our payment systems.

Because our platform processes transactions and interactions globally, this policy is structured to comply with applicable data protection legislation, including:

• The Wyoming Consumer Data Privacy Act and relevant United States federal and state privacy statutes.
• The European Union / European Economic Area General Data Protection Regulation (GDPR) and the UK GDPR.
• The California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

2. Personal Information We Collect

We collect information directly from you, automatically through your device, and via third-party service providers.

3. Legal Bases for Processing (EEA / UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal bases for collecting and processing your personal data are:

• Contractual Necessity: To execute orders, schedule advertising slots, deliver design briefs, process invoices, and manage your account.
• Legitimate Interests: To prevent fraudulent payments, monitor and optimize website functionality, maintain platform security, and analyze engagement trends.
• Legal Obligation: To comply with tax, corporate accounting, regulatory disclosures (such as sponsored post guidelines), and legal record-keeping requirements under Wyoming and US federal law.
• Consent: For the placement of non-essential cookies and marketing communications where explicitly granted.

4. How We Use Your Information

We process your data exclusively for lawful business operations:

• Fulfilling Orders: Scheduling, coordinating, publishing, and archiving social media features, and completing ad-hoc design briefs.
• Payment Processing: Facilitating secure online checkout, fraud monitoring, tax calculation, and transaction verification.
• Customer Support: Communicating revisions, booking confirmations, technical updates, and addressing service requests.
• Legal & Regulatory Compliance: Enforcing FTC/Meta advertising disclosure compliance, accounting audits, and responding to lawful subpoenas or administrative requests.

5. Disclosure & Sharing of Information

We do not sell, rent, or trade your personal data to third parties. We share data only with:

• Payment Processors: PCI-compliant payment gateways (e.g., Stripe) to verify and settle payment transactions.
• Hosting & Infrastructure Providers: Cloud hosting, content delivery networks (CDNs), and database providers that maintain our web architecture.
• Social Media Platforms: Public business handles, agreed tags, and creative assets published directly to platforms (e.g., Instagram/Meta) as directed by your booking order.
• Legal & Regulatory Authorities: When required by law, court order, or to protect the vital interests, assets, and safety of logos.ai and its users.

6. International Data Transfers

logos.ai operates under the jurisdiction of the State of Wyoming, USA, and utilizes cloud servers and third-party vendors located in the United States and globally.

If you access our platform from the EEA, UK, Switzerland, or other jurisdictions with cross-border data transfer limitations, your information will be transferred to, stored, and processed in the United States. Where required, we utilize standard contractual clauses (SCCs) approved by the European Commission or rely on recognized adequacy frameworks to safeguard cross-border transfers.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Transaction & Invoicing Records: Retained for a minimum of seven (7) years to satisfy US tax, accounting, and corporate audit obligations.
• Creative Briefs & Project Files: Retained for the duration of the engagement and up to twenty-four (24) months post-completion for archival, backup, and portfolio verification purposes, unless an NDA stipulates earlier destruction.
• Analytics & Log Data: Anonymized or purged on a continuous cycle within twelve (12) months.

9. Your Privacy Rights

Depending on your jurisdiction, you may have specific statutory rights regarding your personal information:

• Access & Portability: Request a copy of the personal information we hold about you in a structured, machine-readable format.
• Rectification: Request corrections to inaccurate, incomplete, or outdated information.
• Erasure ("Right to Be Forgotten"): Request the deletion of personal data, subject to statutory retention obligations (e.g., financial and tax records).
• Restriction & Objection: Object to or restrict the processing of your data under certain conditions.
• Withdrawal of Consent: Withdraw previously granted consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Non-Discrimination: We will never deny services, charge different rates, or degrade service quality because you exercised any of your privacy rights.

To exercise any of these rights, submit a written request to privacy@logos.ai. We verify all requests against account history prior to releasing or modifying records.

10. Security Measures

We employ industry-standard administrative, physical, and technical security measures—including TLS/HTTPS encryption, least-privilege access permissions, and secure endpoint isolation—to protect your personal information against unauthorized access, loss, alteration, or misuse. However, no internet transmission or electronic storage method is 100% impenetrable.

11. Children's Privacy

Our services are directed strictly to commercial clients, professionals, and individuals aged 18 years or older. We do not knowingly solicit or collect personal information from individuals under the age of 18 (or under 16 in certain jurisdictions). If we discover that an underage individual has submitted personal data, we will purge it immediately.

12. Changes to this Policy

We reserve the right to amend this Privacy & Cookies Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our platform or services after the posting of changes constitutes acceptance of the revised policy.

13. Contact Information & Data Controller

For questions, requests regarding your personal information, or inquiries concerning our cookie practices, please contact: